What is WinPredict®?

WinPredict® is ChargePay’s AI-powered probability engine that forecasts your chances of winning a chargeback—before the dispute is even submitted. Designed to give merchants instant clarity and confidence, WinPredict analyzes hundreds of live and historical signals to generate a success score you can trust.

From the moment a chargeback hits your store, WinPredict gets to work in milliseconds—scanning transaction data, fraud indicators, fulfillment status, evidence strength, and more to calculate your real-time win probability.

How WinPredict Works

WinPredict uses machine learning models trained on millions of data points across dispute reason codes, processor outcomes, card networks, and past wins/losses. It combines this with your store’s:

• Order tracking data
• AVS and ZIP code matching
• Fulfillment timestamps
• Evidence availability
• Response timelines
• Risk flags

Each factor contributes to a unified prediction score, visible in your dashboard—so you can understand what’s likely to succeed before it’s ever reviewed by a bank.

Why Merchants Love It

🔮 Transparent Forecasting: Know what to expect. No more blind submissions or guessing.

⚡ Instant Feedback: Get your WinPredict score in real-time as each case is pulled in.

📊 Evidence Confidence: See which elements are boosting your probability—and where to improve.

🧠 Always Learning: Our AI gets smarter with every win and every loss across the entire ChargePay network.

Built for Growth-Focused Stores

If your Shopify store processes volume and gets 5+ chargebacks per month, WinPredict becomes your behind-the-scenes analyst. It helps:

• Spot fraud patterns early
• Identify weak spots in your order flow
• Boost operational trust across your support and fulfillment teams

And because it’s built directly into the ChargePay app, you get access to WinPredict the moment you install—no configuration needed.

Real Merchants. Real Wins.

ChargePay merchants using WinPredict improve their win rate by making smarter business decisions—faster. With real-time insight, you're not just reacting to chargebacks. You're outsmarting them.

“Seeing our WinPredict score climb after tweaking fulfillment timing gave us the proof we needed to scale confidently.”

Try WinPredict Today

Install the ChargePay Shopify App and see your WinPredict® score on your very next dispute. It’s one more reason merchants say ChargePay makes chargebacks invisible.

Updated on: 15/06/2025