Articles on: Dispute Management

PayPal Disputes with ChargePay

Yes. ChargePay automatically manages both inquiries and chargebacks submitted through PayPal on your behalf.


Once PayPal is connected to your ChargePay account, our system takes over the dispute workflow, including:


  • Detecting new cases in real time
  • Gathering relevant transaction and customer data
  • Building a tailored evidence package
  • Submitting the response through PayPal’s Resolution Center


Benefits of PayPal Integration


  • Hands-off automation: No manual intervention required.
  • Full case coverage: We manage both early-stage inquiries and escalated chargebacks.
  • Optimized responses: Each case is handled with the same AI-powered precision as all other processors.
  • Time and resource savings: Your team can focus on customers, not back-office workflows.


ChargePay ensures every PayPal dispute is managed promptly and accurately to help you maximize win rates and avoid revenue loss.


If you haven’t connected PayPal yet or need help setting it up, contact our support team at support@chargepay.ai.


Updated on: 15/06/2025

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