How Long Does It Take ChargePay to Submit a Dispute Response?

At ChargePay, we understand that speed and quality both matter when it comes to dispute resolution. That’s why we built our backend system around a proprietary AI engine called ResolveAI—our autonomous dispute response generator.

ResolveAI instantly analyzes chargeback data, fetches 50+ internal and external data points, and builds a compelling evidence package tailored to each dispute reason. In many cases, this process is completed within milliseconds.

However, for optimal success rates, some responses are submitted closer to the dispute deadline. This allows:

• Additional time for high-impact data (e.g., order updates, delivery confirmation)
• Human QA and system-level optimization for complex cases

What You Can Expect:

• 100% submission rate: Every valid dispute is handled
• Strategic timing: Most cases are submitted within a few days
• Deadline-safe: No dispute is ever missed

We focus on winning, not just submitting fast. By submitting strategically, we help you recover more revenue and maintain a strong reputation with payment processors.

Want to learn more about how it works? Check out our article on ResolveAI.

Updated on: 15/06/2025